FAQs
How many counselling sessions will I need?
The length of counselling varies according to your goals for counselling, your life circumstances, and your life history. Your clinician will work with you to determine an appropriate number of sessions.
Is the baby-led sleep and well-being coaching & support different to counselling?
Yes! The baby-led sleep support and coaching is not counselling. Education about “normal” infant sleep and practical tools to increase sleep are provided. It is not meant to replace counselling support.
Can I see my baby-led sleep and well-being specialist for counselling and vice versa?
Unfortunately not! To avoid dual relationships and work in your best interest you cannot see your baby-led sleep and well-being specialist for counselling. However, we can make recommendations for other professionals you can work with.
Will my extended benefits cover counselling and baby-led sleep coaching and support services?
While many extended benefits will cover counselling services it is best to check with your specific plan.
Are my sessions confidential?
Confidentiality is the foundation of counselling. If people couldn’t trust that what they shared in therapy stayed between them and their counsellor, there would be no point in going. Confidentiality means that 1) What you share in counselling remains between you and your therapist 2) The very fact that you are attending counselling is confidential and 3) If you see your counsellor in public, they will not greet you unless you greet them first.
The only thing that takes precedence over confidentiality is safety. That is why there are four limits to confidentiality where your counsellor must report to the appropriate authorities:
If you say you are going to kill yourself
If you say you are going to hurt someone else
If you say that a child is being abused
If you say that you have been abused by a licensed professional, such as a physician or another counsellor
It is also possible that if you are involved in a court case, your therapist's notes could be subpoenaed.
What is your cancellation policy?
24 hours notice is required to cancel an appointment without being charged the cost of the appointment. Of course, life happens! If a crisis occurs or you are ill, please let our team know and we will waive the cancellation fee!